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Why Businesses Need Social Media

26th October 2017 Posted by numagoo
 

Social media is not just a social platform it has influence over businesses and advertising. Its power over the customer should not be ignored, here are some reasons why businesses should get on board.

  1. Social media takes businesses back to the personal interaction that we used to have.
  2. Communication between the customer and business is easier and more immediate.
  3. Customers can rely on the company and therefore keep returning for more business.
  4. Increasingly, we are using Social media within a business and communicate with local businesses. Commenting on their customer services, the quality of their product and recommend them to our friends.
  5. Social channels can generate free advertising through ‘likes’, mentions, and check-ins.
  6. Every engagement with a customer extends rich business information, even a photograph taken by a customer is positive for the company. This can tell the restaurant name and link to location page, menus and specials and online reviews.
  7. Many people use Facebook to find out where is good to eat and buy things locally
  8. Businesses that understand how Social media affects business can have a competitive advantage.

If you are interested in adopting Social media into your business, Connect with us or get in touch for more information.

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