We understand the importance for a business to engage with their customers. Our five tips may seem quite obvious but sometimes we can be so busy with other things going on that we forget the keys to creatively engaging with customers.
Collaboration – As the old saying goes ‘two heads about better than one’. No one person can know everything about customer satisfactions. Teaming up with experts makes your business stronger.
Share Ideas – When brain storming ideas it is good to get input from everyone. Don’t rush it – some of the best ideas have to be developed and allowed to marinate. Don’t be worried if your own idea doesn’t quite work, failure is a healthy part of creative success.
Playfulness – If you’ve got an idea, draw it out, encourage discussion. Getting away from computer can help with creative development.
Brand is the big idea – Your brand is not just your website, it is the whole experience you offer to your potential customer. Look at how you rewards your user for interacting with your brand.
Empathy – Having an actual understanding of your user is key for creating a really engaging brand.
Hope these pointers help you engage with your customers more effectively. If you are interested in giving your brand, website, social media or any aspects on digital marketing a face lift just contact us via the contact tab, twitter (@numagoo), facebook or call 0161 639 0225 to find out more.